Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to shopify01@dingliled.com
We will offer a full refund on all items you returned (exclude return shipping fee)
If you notice a mistake with your order after receiving an order confirmation email, please contact us at:
shopify01@dingliled.com
Please note that we can help you modify your order before shipment.
It includes changing the size, removing an item, changing your shipping address.
Once your package is shipped, we will not be able to change anything.
Typically, we’ll send you two emails when you order: the order confirmation,and the shipment confirmation. These tell you when you’ve successfully placed your order and when the order has been shipped (with a tracking number).
Under the following situations we’ll send an additional email:
When we cancel the order as you requested;
When we modify the order as you requested;
When we arrange refund or exchange after receiving your return.
Our shipping address is in California, so we only need 3-7 business days for delivery.
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