Depuley DLLT 1 Year Warranty

One Year Warranty

(*Warranty service is only applicable for official store customers, updated in June 2022.)

Shopping at Depuley online store won't be a one-time purchase, but a lifetime deal. Every lighting fixture your orders contain a warranty service, which lasts for 1 year.  If 1 year has gone by since your purchase, products won't be under this warranty, but they are always under after-sale service. Therefore, before you think of a refund/return claim, please view and consider our warranty service first.

*Definition of Warranty Service

The warranty service covers any to all necessary parts of the lighting fixtures that may need replacements, due to defects in materials, accessories, workmanship, or quality problems that are under normal use. If we find that you have repaired the items or are artificially damaged, we cannot provide you with these warranty services.

*Warranty Service: Customer's Responsibility for Additional Shipping Fee

To avoid misleading, there's an important thing worth to mention. After the product issues are found out, we'll ship out its related replacements or accessories accordingly, which may be stored in local warehouses, different location warehouses, or even on different continents. Therefore the additional but little net shipping fee, based on the item's weight, would be calculated, which becomes the customer's responsibility for this exceptional cost. 

To find out your lighting fixture replacements status and sales, please take a view of the accessories collection here. It's recommended for you spend time contacting us in order to activate your warranty service, if applicable and required.

• Chat online (at the right corner)
• Emails: depuley@gmail.com / shopify01@dingliled.com